Privacy Policy

mypracteaz (“mypracteaz”, “Product”, “We”, “Our” or “Us”), and the mypracteaz connect mobile application (the URLs and mobile application together referred to as “Websites” and individually a “Website”) is the product of Vatsalya Software Solutions Private Limited. The terms ‘You’ or ‘Your’ refer to You as the user (whether You are a Registered User, Unregistered user or an HCP) of the Website or of the services offered by the Website (“Service”).

mypracteaz is committed to Your privacy. This privacy policy (“Privacy Policy”) applies to the collection, use, storage, processing, disclosure and transfer of Your Information (defined below) when You use the Website and/or the Services.


By clicking on the “I accept’ button at the end of page containing the Terms of Use or by providing us Your Personal Information or by making use of the features provided by the Website, You hereby consent to the collection, storage, processing, disclosure and transfer of Your Information in accordance with the provisions of this Privacy Policy.

All the statements in this Privacy Policy apply to all Practitioners, and all Practitioners are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to mypracteaz, failing which they are required to leave the Services, including the Website immediately. You acknowledge that You are providing Your Personal Information out of Your free will.


When your account is created, we collect your personal data and information about your name, gender, data of birth, address, pin code, photos, email address, physical, physiological and mental health condition, sexual orientation, medical records and history, Login ID and Password, etc.

We may also seek permissions to use camera, microphone, and phonebook/contact data at points where required.

We may collect some data based on the services and features you use. It includes login credentials and similar security information used for authentication and account access, payment data such as instrument/credit card number, associated security code and other related details.

We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of devices accessing the Site; (4) types of web browsers used to access the Site; (5) referring source which may have sent you to the Site; and (6) other information associated with the interaction of your browser and the Site (collectively “Traffic Data”).

We may collect information about your login timestamp, hardware related information such as device model, operating system, internet and IP information, etc. We get some information by recording how you interact with our services via cookies, error reports, usage data, etc.


We collect your data to provide, improve and maintain our services. The information collected is also used to offer you tailored services such as giving you more relevant product plans, implement new product features, improve performance and provide customer support.

We may keep record of your communication with us to help you resolve any issues reported. We may also use your email address to notify you about new services, enhancements, alerts, and other updates about the Applications and to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website) We may respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

mypracteaz will keep a record of the data provided by the You while creating a trial account and will be used as per the privacy policy. mypracteaz maintains a strict “No-Spam” policy, which means that mypracteaz does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.


We do not share personal information to any company, organization or individual unless under following conditions and circumstances: We may disclose your information to someone who has the legal right to act for you (your personal representative) or family member (if you fail to object when given the opportunity).

We may disclose your information to specialized government agencies and organizations, and law enforcement agencies.

We may disclose your information to avoid any harm to you, another person or public as required or permitted by law.

We may disclose your information to prevent or address any fraud, security or technical issues.


Under no circumstances the personal or financial details are disclosed by us unless stated in this agreement. To ensure the security of your personal data collected, we protect the information by using industry standard firewall and password protection technology. All supplied sensitive information including personal data, payment/credit card details is transmitted via Secure Socket Layer (SSL) and encrypted. These data will be accessed only by authorized persons and are required to keep the information confidential.

All employees and contractors of the Applications who need to know any information in order to process or fix any technical glitch are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

We take measures reasonably designed to protect your personal data from loss, misuse, illicit access, disclosure, modification or damage.

mypracteaz functionality involves assisting the patients to access information relating to them. mypracteaz may, therefore, retain and submit all such records to the relevant patients, or to their doctors.

No administrator at mypracteaz will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. You are advised to log off from the Website when finished. mypracteaz does not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify mypracteaz by sending an email to [email protected]

Website Analytics

We may use third party website analytics services in connection with the Site. These website analytics services do not collect Personal Information that you do not voluntarily enter into the Site. These services do not track your browsing habits across websites which do not use their services. We are using the information collected from these services to find usability problems to make the Site easier to use. The recordings will never identify you or your account.

Changes to the Privacy Policy

We reserve the right to revise our Privacy Policy from time to time. We will post any changes to privacy policy on this page. For any important changes, we will provide a more prominent notice by informing you during your online access. You will be required to provide Your consent to the amendments before You proceed. If You do not agree to the amendments, please do not use the Website any further.


We regularly review our compliance with our Privacy Policy. If you disagree with a decision we made about access to your personal information or if you think that we may have violated your rights, you can immediately email us at [email protected] We will follow-up with you and if needed, we may work with the appropriate regulatory authorities to resolve your grievance.