Patient’s Usage Terms and Conditions Policy

1. Appointments:

  • Patients are responsible for scheduling appointments through our software.
  • Users should provide accurate information during the booking process.
  • Any changes or cancellations should adhere to the specified cancellation policy outlined in our cancellation policy document.

2. Online Consultation:

  • Users engaging in online consultations must ensure a stable internet connection.
  • Be present and ready for the consultation at the scheduled time.
  • Adhere to the cancellation policy for online consultations as outlined in our cancellation policy document.

3. On-Premise Consultation:

  • Patients attending on-premise consultations must arrive on time.
  • Cancellations should be made within the allowed timeframe, following the cancellation policy.
  • Follow any additional guidelines provided by the practitioner or healthcare facility.

4. No Show from Patient’s Side:

  • In cases where patients fail to show up for a booked appointment without cancellation, the Patient-No-Show policy applies.
  • Patients are responsible for communicating any changes to their appointment status.

5. Inability to Consult by Practitioner or Delay:

  • In situations where practitioners experience delays or are unable to conduct a consultation at the exact scheduled time, patients are expected to wait or reschedule as per their convenience.
  • Patients will not be entitled to refunds in cases of delays or the practitioner’s inability to consult at the exact scheduled time.

These terms and conditions aim to ensure a smooth and respectful patient experience while using our software. Please refer to our comprehensive terms and conditions document for a detailed understanding of the policies mentioned above.

Vatsalya Software Solutions Pvt Ltd.
Vadodara, Gujarat, India.