Patient’s Usage Terms and Conditions Policy
- Patients are responsible for scheduling appointments through our software.
- Users should provide accurate information during the booking process.
- Any changes or cancellations should adhere to the specified cancellation policy outlined in our cancellation policy document.
2. Online Consultation:
- Users engaging in online consultations must ensure a stable internet connection.
- Be present and ready for the consultation at the scheduled time.
- Adhere to the cancellation policy for online consultations as outlined in our cancellation policy document.
3. On-Premise Consultation:
- Patients attending on-premise consultations must arrive on time.
- Cancellations should be made within the allowed timeframe, following the cancellation policy.
- Follow any additional guidelines provided by the practitioner or healthcare facility.
4. No Show from Patient’s Side:
- In cases where patients fail to show up for a booked appointment without cancellation, the Patient-No-Show policy applies.
- Patients are responsible for communicating any changes to their appointment status.
5. Inability to Consult by Practitioner or Delay:
- In situations where practitioners experience delays or are unable to conduct a consultation at the exact scheduled time, patients are expected to wait or reschedule as per their convenience.
- Patients will not be entitled to refunds in cases of delays or the practitioner’s inability to consult at the exact scheduled time.
These terms and conditions aim to ensure a smooth and respectful patient experience while using our software. Please refer to our comprehensive terms and conditions document for a detailed understanding of the policies mentioned above.
Vatsalya Software Solutions Pvt Ltd.
Vadodara, Gujarat, India.