Patient’s Usage Terms and Conditions Policy
 

1. Appointments:

• Patients are responsible for scheduling appointments through our software.
• Users should provide accurate information during the booking process.
• Any changes or cancellations should adhere to the specified cancellation policy outlined in our cancellation policy document.

2. Online Consultation:

• Users engaging in online consultations must ensure a stable internet connection.
• Be present and ready for the consultation at the scheduled time.
• Adhere to the cancellation policy for online consultations as outlined in our cancellation policy document.

3. On-Premise Consultation:

• Patients attending on-premise consultations must arrive on time.
• Cancellations should be made within the allowed timeframe, following the cancellation policy.
• Follow any additional guidelines provided by the practitioner or healthcare facility.

4. No Show from Patient’s Side:

• In cases where patients fail to show up for a booked appointment without cancellation, the Patient-No-Show policy applies.
• Patients are responsible for communicating any changes to their appointment status.

5. Inability to Consult by Practitioner or Delay:

• In situations where practitioners experience delays or are unable to conduct a consultation at the exact scheduled time, patients are expected to wait or reschedule as per their convenience.
• Patients will not be entitled to refunds in cases of delays or the practitioner’s inability to consult at the exact scheduled time.

These terms and conditions aim to ensure a smooth and respectful patient experience while using our software. Please refer to our comprehensive terms and conditions document for a detailed understanding of the policies mentioned above.

Vatsalya Software Solutions Pvt Ltd.
Vadodara, Gujarat, India.